Privacy Policy

Arqam Financial Group (“Arqam Financial Group,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or use our accounting, bookkeeping, payroll, tax, and related financial services in the United States.

Scope of This Policy

This Privacy Policy applies to information we collect from:

website visitors
prospective clients
current and former clients
individuals who contact us by email, phone, or online forms
authorized representatives of our clients

Information You Provide to Us

We may collect information you voluntarily provide, including:

name
email address
phone number
business name
billing and payment information
documents, files, or financial records you upload or send to us
information submitted through contact forms, email, or other communications

Financial and Business Information

To provide our services, we may collect and process information such as:

accounting and bookkeeping records
payroll data
tax documents
bank statements
transaction history
employee information for payroll or related services

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

IP address
browser type
device information
pages viewed
dates and times of visits
referring website information
cookies and similar tracking technologies

How We Use Your Information

We may use your information to:

provide accounting, bookkeeping, payroll, tax, and related services
communicate with you about your account, requests, or questions
prepare financial statements, payroll reports, tax filings, and related work product
process payments and maintain billing records
verify identity and protect against fraud or unauthorized activity
improve our website, systems, and services
maintain internal business records
comply with legal, regulatory, tax, accounting, and professional obligations
enforce our agreements and protect our rights

We do not sell your personal information.

How We Share Your Information

We may share your information in the following situations:

Service Providers

We may share information with trusted third-party service providers that help us operate our business and provide services, such as providers for:

payroll processing
secure file storage and document management
payment processing
website hosting
email and communications services
software and technology support

These parties are expected to protect your information and use it only as needed to provide services to us.

Legal and Compliance Purposes

We may disclose information when required or permitted by law, including to:

comply with federal, state, or local laws, regulations, or legal process
respond to subpoenas, court orders, or lawful government requests
protect our rights, property, safety, clients, or the public
support tax, accounting, audit, or regulatory compliance obligations

Business Transfers

If Arqam Financial Group is involved in a merger, sale, acquisition, reorganization, or transfer of assets, your information may be transferred as part of that transaction.

With Your Direction or Consent

We may share information when you ask us to do so or when you authorize us to share it.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

help the website function properly
remember preferences
understand website traffic and usage
improve user experience

You can control cookies through your browser settings. Disabling cookies may affect some website features.

Data Retention

We retain personal information for as long as reasonably necessary to:

provide requested services
maintain business and client records
comply with tax, legal, regulatory, accounting, and professional obligations
resolve disputes
enforce our agreements

When information is no longer needed, we may delete it, de-identify it, or securely store it as allowed or required by law.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. These may include:

encrypted storage where appropriate
secure file-sharing systems
access controls
system monitoring and security practices

Even so, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on applicable law, and whether that law applies to our business, you may have the right to:

request access to personal information we hold about you
request correction of inaccurate information
request deletion of personal information, subject to legal exceptions
request a copy of certain personal information in a portable format
opt out of certain marketing communications
appeal a decision on your privacy request, where required by law

To submit a privacy request, contact us at info@arqamfg.com with the subject line Privacy Request.

We may need to verify your identity before processing your request. We will respond within the time required by applicable law. Where permitted by law, you may also use an authorized agent to make a request on your behalf.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content of those third-party sites.

Children’s Privacy

Our services are intended for adults and business representatives. Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us so we can take appropriate steps.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the “Last Updated” date above.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Arqam Financial Group
info@arqamfg.com

443-925-5110