Arqam Financial Group
Privacy Policy
The policy below is published in English only. Ask us if you would like it explained in another language.
Arqam Financial Group (“Arqam Financial Group,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or use our accounting, bookkeeping, tax, and related financial services in the United States.
Scope of This Policy
This Privacy Policy applies to information we collect from:
- website visitors
- prospective clients
- current and former clients
- individuals who contact us by email, phone, or online forms
- authorized representatives of our clients
Information You Provide to Us
We may collect information you voluntarily provide, including:
- name
- email address
- phone number
- business name
- billing and payment information
- documents, files, or financial records you upload or send to us
- information submitted through contact forms, email, or other communications
Financial and Business Information
To provide our services, we may collect and process information such as:
- accounting and bookkeeping records
- tax documents
- bank statements
- transaction history
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address
- browser type
- device information
- pages viewed
- dates and times of visits
- referring website information
- cookies and similar tracking technologies
How We Use Your Information
We may use your information to:
- provide accounting, bookkeeping, payroll, tax, and related services
- communicate with you about your account, requests, or questions
- prepare financial statements, payroll reports, tax filings, and related work product
- process payments and maintain billing records
- verify identity and protect against fraud or unauthorized activity
- improve our website, systems, and services
- maintain internal business records
- comply with legal, regulatory, tax, accounting, and professional obligations
- enforce our agreements and protect our rights
- We do not sell your personal information.
How We Share Your Information
We may share your information in the following situations:
Service Providers
We may share information with trusted third-party service providers that help us operate our business and provide services, such as providers for:
- payroll processing
- secure file storage and document management
- payment processing
- website hosting
- email and communications services
- software and technology support
These parties are expected to protect your information and use it only as needed to provide services to us.
Legal and Compliance Purposes
We may disclose information when required or permitted by law, including to:
- comply with federal, state, or local laws, regulations, or legal process
- respond to subpoenas, court orders, or lawful government requests
- protect our rights, property, safety, clients, or the public
- support tax, accounting, audit, or regulatory compliance obligations
Business Transfers
If Arqam Financial Group is involved in a merger, sale, acquisition, reorganization, or transfer of assets, your information may be transferred as part of that transaction.
With Your Direction or Consent
We may share information when you ask us to do so or when you authorize us to share it.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- help the website function properly
- remember preferences
- understand website traffic and usage
- improve user experience
You can control cookies through your browser settings. Disabling cookies may affect some website features.
For website traffic we use Cloudflare Web Analytics, which is privacy-first: it sets no cookies, does not use localStorage, does not fingerprint visitors, and does not track anyone across sites or over time. It records page views, referrers and general performance only, and never builds a profile of you. There is nothing to opt out of because nothing identifies you.
Data Retention
We retain personal information for as long as reasonably necessary to:
- provide requested services
- maintain business and client records
- comply with tax, legal, regulatory, accounting, and professional obligations
- resolve disputes
- enforce our agreements
When information is no longer needed, we may delete it, de-identify it, or securely store it as allowed or required by law.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. These may include:
- encrypted storage where appropriate
- secure file-sharing systems
- access controls
- system monitoring and security practices
Even so, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on applicable law, and whether that law applies to our business, you may have the right to:
- request access to personal information we hold about you
- request correction of inaccurate information
- request deletion of personal information, subject to legal exceptions
- request a copy of certain personal information in a portable format
- opt out of certain marketing communications
- appeal a decision on your privacy request, where required by law
To submit a privacy request, contact us at info@arqamfg.com with the subject line Privacy Request.
We may need to verify your identity before processing your request. We will respond within the time required by applicable law. Where permitted by law, you may also use an authorized agent to make a request on your behalf.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content of those third-party sites.
Children’s Privacy
Our services are intended for adults and business representatives. Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us so we can take appropriate steps.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the “Last Updated” date above.
Contact us
Questions about this policy or your information? Reach us at info@arqamfg.com or (443) 925-5110.